Posted on
April 24, 2025
Front Desk / Customer Service Fashion House
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WAVE Recruiting
Lekki, Lagos.

Job Summary:We are hiring a Front Desk / Customer Service person to be the face of our fashion house. This role requires a warm and professional individual who will handle client interactions, manage front desk operations, and assist with administrative duties. The ideal candidate should have strong communication skills, a polished appearance, and a passion for delivering exceptional customer service.
- Salary: ₦150,000
- Location: Lekki Phase 1
- Working Days & Hours: Tuesday to Saturday, 9 AM – 6 PM
RESPONSIBILITIES
- Welcome clients and visitors with a friendly, professional attitude
- Handle phone calls, messages, and email inquiries
- Schedule and confirm client appointments
- Provide information on products, services, and collections
- Address customer concerns promptly and professionally
- Support the sales and creative teams with administrative tasks
- Keep the front desk area tidy and organized
REQUIREMENTS
- B.Sc. or HND in any relevant field
- Previous experience in a front desk or customer service role (fashion or retail is a plus)
- Strong communication and interpersonal skills
- Excellent organizational and multitasking abilities
- Professional appearance and demeanor
- Basic computer skills (email, spreadsheets, scheduling tools)
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